SUPPORT

We’re here to help

Tell us what happened and include the app version, your iPhone model, and any error message you saw.

Email supportsupport@chattypanda.app
01

Voice practice is not working

Open iOS Settings, find Chatty Panda, and confirm Microphone access is enabled. Check your connection, then fully reopen the app and try again.

02

Restore a subscription

Use Restore Purchases on the paywall while signed in to the same Apple account that made the purchase. Apple, not Chatty Panda, manages your payment details.

03

Manage or cancel a subscription

On iPhone, open Settings, tap your name, choose Subscriptions, then select Chatty Panda. Canceling stops the next renewal and does not normally remove access already paid for.

04

Privacy or data request

Email us from an address you can access. We may ask for the app installation identifier shown in the app so we can locate the correct server-side record.

BEFORE YOU EMAIL

Please do not send passwords or raw voice recordings

A screenshot of the error and a short description are usually enough. We aim to reply within three business days. Chatty Panda is currently preparing for App Store availability.